Data Collection Practices

Last Updated: April 2026

Data TypeWhat We CollectWhyEncrypted
NameFull legal nameAccount identificationYes (AES-256)
EmailEmail addressLogin, notificationsYes (AES-256)
PasswordAccount passwordAuthenticationYes (bcrypt hash)
PhonePhone number (providers)Service coordinationYes (AES-256)
AddressPhysical address (providers)Service locationYes (AES-256)
License #Professional license (providers)Credential verificationYes (AES-256)
Booking NotesAppointment notesService deliveryYes (AES-256)
Order HistoryProducts purchased, amountsOrder fulfillmentDatabase-level
IP AddressConnection IPSecurity, audit loggingLogged in audit trail
Commission DataEarnings, team structureAffiliate programDatabase-level
Video CallsCall metadata (not content)Service facilitationPeer-to-peer encrypted

What We Do NOT Collect

We do not collect: payment card numbers (handled by payment processors); biometric data; social security numbers; detailed medical records; video call audio/video content; location tracking data.

Third-Party Data Sharing

Order data (name, items) is shared with our fulfillment partner for shipping purposes only. This data is encrypted in transit and signed with HMAC-SHA256. No data is sold to third parties.

Data Deletion

You may request complete deletion of your account and associated data by contacting privacy@peppyclub.com. Video call metadata is automatically deleted after 30 days.